2019 USERindex values

The average USERindex for 2019 is 4.26

The below chart shows the average USERindex (and minimum and maximum values) for different industries based on approx. 300 studies on live digital interfaces only (i.e. no prototypes or beta versions) with approx. 7000 participants:

List of industries

Automotive e.g. vehicles, motorbikes

Consumer Durables e.g. home appliances, furniture, sports equipment, pet equipment

Education e.g. educational games, online learning

Electronics e.g consumer electronics

Entertainment, Fashion & Lifestyle e.g. toys, online games, video games, clothes and shoe brands

Finance & Financial Services e.g. banks, credit cards

Food & Beverages e.g. food manufacturers, restaurants

Healthcare & Pharmaceuticals

Manufacturing, Construction and Machinery

Media & Publishing e.g. television networks, newspapers, music and video streaming services

Retail e.g. supermarkets, groceries, D-I-Y, online shops

Telecommunications e.g. service providers

Technology e.g. software, cloud services

Transportation & Delivery e.g. carsharing, car rentals, railway and subways

Travel & Tourism e.g. hotels, airlines