The 2015 results are in!

2015 average USERindex is 4.07

The average USERindex measured in 58 studies and 1521 participants across internet sites and mobile apps in 2015 was 4.07.

On desktops, the average USERindex measured was 4.03, for native apps it was 4.07 and for mobile websites it was 4.14.

For the retail industry, the average USERindex was measured at 4.29 and for the Entertainment, Lifestyle industry it was 4.04.

Correlation between USERindex and NPS

In the studies where we asked for both the USERindex as well as the NPS, we could establish a positive correlation of between 0,274837 and 0.55606457 depending on how the data is sliced.

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