The USERindex was created by 2 user experience professionals:
Why we created the USERindex
In our usability testing projects, we’ve used a number of different metrics over the years. While all metrics have their merits, we’ve been looking for something that is ‘quick and easy’ (think SUS), but also collects information on today’s metrics such as appeal and satisfaction. And we want it to be freely available (we don’t believe anyone should be paying for a good metrics system).
Our vision for the USERindex
We created and fine-tuned the USERindex, and find that it’s working well for us. We encourage anyone to use it. Please refer back to the USERindex.org site for further information. If you wish to anonymously submit your data to be added to the historical database, please send your file to feedback at userindex.org.